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Support

SynGen Support Center

Your Connection to Continued Success

 

SynGen Support

Toll-Free Phone: (844) 363-0709
Direct Phone (for international callers): (916) 256-2423
Email: support@syngeninc.com

 

Request Support via the Web

 

Learn about the Syngen Support Portal

 

Help Desk

  • General product support
  • Contract administration
  • Order tracking and support
  • Field performance support to investigate issues

 

Technical Support

  • Technical training classes
  • Available during our regular business hours
  • Field performance support to investigate issues, provide process optimization and system troubleshooting
  • Return to factory support to investigate issues, provide process optimization and system troubleshooting

 

Clinical Support

  • In-service and on-site problem solving
  • Internal and customer training programs

 

Service Plans

Contact us for more information on our service and maintenance agreement options.